Optimiser (“We”, “us”, or “our”) is committed to protecting your (users of this website, email subscribers, and Optimiser clients) data and privacy.
This policy details how we protect your privacy:
Optimiser’s website, services and products are not for use by children aged 18 and under. We do not knowingly collect data based on web service use by children, nor do we permit children under the age of 18 to provide personal information to us by use of our website.
Do not use this website or provide any information to Optimiser using our website form, social media or comments, including but not limited to: name; phone number; address; email address, if you are under the age of 18. If we find out we have collected data regarding an under 18 year old without express permission from a parent or guardian, it will be removed. Please contact us if you believe we may have gathered personal information about a child under 18.
Optimiser collects several types of personal information about the users of the website:
This information is collected
The below sections discuss these data collection categories in further detail.
Information you provide.
The data Optimiser collects on you through optimiser.com is:
Information can also be regarded as ‘provided’ if it is submitted to public areas of the website, or if it is sent to third parties and other users of optimiser.com. Certain privacy measures can be taken in the settings of your user profile, but no such measures are infallible. Optimiser does not claim responsibility for the actions of other website users with whom you decide to share your personal information. For this reason, we do not guarantee that information provided by you in the website’s public forums or directly with other users will not be viewed by persons out of our knowledge and control.
Information gathered by automatic data collection technology
Optimiser uses automatic data capture technology to collect information about the browsing actions of its users as they navigate and interact with our website. This information about your equipment and browsing patterns includes, but is not limited to:
We use Google Analytics in our management and monitoring of our website. Google Analytics gathers information about a website’s users, and a full list of data factors collected is provided by Google LLC.
Optimiser may also collect information about your online behaviour (‘behaviour tracking’) including activities on third party websites and across time, and access to other online services. We request that you contact us if you wish to opt out of behavioural tracking, or if you wish to obtain more information about mechanisms that allow you a larger locus of control over behavioural tracking.
Automatically-collected data may include personal information, or may be associated with other kinds of personal information collected by other means, including from third party websites. Personal information collected in this matter allows us to improve our web services and adapt our services to better meet requirements of our users, by:
The automatic data collection technologies Optimiser uses on its website include:
Advertisements, servers, ad networks and providers of content and applications on our website are served or managed by third parties. Third parties may also use the above-mentioned technologies to collect your information on our website. This data can be, but is not limited to: activity across other websites, use of other online services, and personal information associated with these activities. This data can be used by third parties to provide targeted advertising and create insights using behaviour tracking.
Optimiser does not control, nor does it take responsibility for tracking technology and data use by third parties via our website. Please contact the provider of any targeted advertisements directly with any queries you may have about this. See the section about opting out of targeted adverts below for more information.
We use your data and personal information, both collected and provided, to do the following:
IIf your information was given to us on the basis of communications with Optimiser, we may also contact you in this means to share with you information on relevant goods and services from ourselves and third parties. Preferences in your user profile can be altered if you do not wish your data to be used for this purpose. See the section about opting out of targeted adverts below for more information.
Information without identifiers and aggregated user information can be disclosed by Optimiser without restriction. Personal information collected by or provided to us may be disclosed to:
Personal information may also be disclosed:
Optimiser always does its best to provide users choices regarding their personal information, both collected by and provided to us. The following controls of your information are at your discretion:
Personal information can be viewed and edited, by getting in touch with us with a written request to access, delete or amend any personal information provided to us by you. Requests to change information will not be accommodated if Optimiser believes that a change to your personal information would be in violation of the law. Optimiser is permitted to retain your personal information for our own legitimate interests, be they for the company, a third party or affiliate, or as a legal requirement.
Copies of deleted user contributions once deleted from optimiser.com may still be viewable in cached and archived pages, or in the event it has been stored in any form by other website users.
Your personal information and data collected regarding your website use is processed in the company’s role as “controller” as defined in the General Data Protection Regulation (GDPR). Optimiser’s Data Protection Officer (defined in the GDPR) is responsible for all correspondence matters concerning data protection, and can be reached at firstname.lastname@example.org.
For Optimiser users based within the European Economic Area (EEA), processing of all data and personal information is in compliance with GDPR regulations.
All personal information and data collected by Optimiser through the website and its forums will be stored in secure, GDPR compliant cloud facilities. Hosting of our data is in accordance with security measures of an industry standard. Data transfers from the EEA are also done in accordance with our data processing agreement. Personal data from EEA users is stored and managed exclusively within the EEA.
Optimiser has put in place reasonable safeguards to secure your personal information in an administrative physical and technical regard. These safeguards are intended to secure personal information from unauthorised access, disclosure, use, processing and alteration, as well as accidental damage or loss.
Our security measures, while robust, cannot be guaranteed to secure your information entirely from transmission or unauthorised use online. Transmission of your personal information to Optimiser is done so at your own discretion. Optimiser does not claim responsibility for third parties and malicious individuals attempts to circumvent our privacy settings and security measures we have placed on our website and data.
Should you have a complaint or concern about Optimiser’s privacy practices, it may be sent to our data protection officer Varun Kapoor at email@example.com. Our compliance team will make an evaluation of your complaint and be in touch with you for next steps. It is important that you provide sufficient information regarding your problem up front, so as to enable us to understand your concern and come to a sufficient resolution faster.