Best Retail CRM Software | All in one CRM for Shops | Optimiser
Optimiser Shop Suite

One platform to manage and grow all your shops

 Fully customisable Appointment Booking System

 Manage multiple outlets, assign staff and services

Cut out no-shows with online payments

Integrated CRM and Marketing Suite to build your brand

Seamless onboarding with highly trained Optimiser experts.

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Step-up Online Bookings with Optimiser Shops

  • An intelligent scheduling system can be embedded right on your website. Saving your time to book appointments only on the phone
  • Your booking schedule of the week in one view
  • Assign bookings to the staff at different locations with a click
  • Confirm appointments via email and send reminders to ensure clients show up
  • Cut-out no shows and secure bookings with online payments

Power of Control with Management Tools

  • Advanced control permissions to help you manage access to sensitive information by staff
  • Manage multiple outlets from one platform- Optimiser. Assign staff and services to their relevant outlets
  • Staff management gets easier with convenient rostering as per staff availability in an outlet. Calculate commission and tips basis staff role. Use reporting for final pay-outs
  • Give appropriate access to your staff basis their role to view their schedule and client appointments, with Optimiser licencing
  • In-built analytics gives a clear view of how all your outlets are doing. Easy to understand graph and chart reports couldn't be easier. Break down reports to understand your business performance, stock, finances, sales and marketing campaign effectiveness

Customer Acquisition and Retention with Optimiser Marketing Suite

  • Create customised marketing campaigns with in-built Optimiser’s Marketing Suite
  • Use the several templates to choose from. Drag and drop features you need in your campaign
  • Build your brand and customise your campaign to suit your brand with your logo and colours
  • Personalise your emails with customer’s name and appointment specific details, all with built-in business automation
  • Boost bookings with the right customer target. Optimiser’s contacts and pipeline data lets you create highly segmented customer data to help you boost bookings
  • Retain customer with engaging and attractive custom-built emails
  • Optimiser’s Marketing Suite gives you the flexibility to plan your campaigns ahead of time. Create and schedule your campaigns at your convenient time
  • Measure marketing campaigns with intelligently built reports for each campaign

One Platform. Fully Customisable to meet your business needs

  • Optimiser acts as your single source of truth. All contacts are saved with their necessary information attached, to assist you to offer a great customer experience
  • A seamless onboarding process helps you transfer all your data with staff, client, services and stock information
  • A platform that is fully customisable. Customise features as needed for your business. Use the booking widget on your website fully branded
  • Optimiser brings you the power of one platform to execute all your business operations. The platform includes a robust CRM system with customisable features like project management, lead management, marketing, HR, events, calendar, cloud storage and more
  • Integrate your email platform like Gmail or Outlook with Optimiser. Eliminate the hassle of toggling between applications and let automation take over to transfer important information. Let appointments and client contacts get updated in Optimiser without leaving your email application. Making sure all the information is in one place without any errors
One powerful platform
Simple to use

30 days free trial. No credit card required

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